Twitter to fine-tune 5G coronavirus labeling over unrelated tweets
Twitter has said that it is working on improving how it labels the tweets with 5G or Coronavirus related content, after users reported their tweets were being mislabeled with a COVID-19 fact-check.
The move was part of Twitter’s effort to provide users with accurate and reliable information, connect with other users, and follow what is happening in real-time amid the Coronavirus pandemic spread. This move will help the social media organization’s larger effort to attach warning labels to provide context for tweets with misleading COVID-19 information.
Twitter explained in detail that the company is improving its algorithms after several users reported their unrelated tweets are being flagged with a 5G and Coronavirus fact-check label.
Twitter in the month of April took a decision to take down messages that incited harmful activities, with some user accounts spreading false information about the fifth-generation cellular network (5G), linking the technology with Coronavirus spread.
On the fine-tuning, the Twitter Support team tweeted, “In the last few weeks, you may have seen Tweets with labels linking to additional info about Covid-19. Not all of those Tweets had potentially misleading content associating Covid-19 and 5G. We apologize for any confusion and we are working to improve our labeling process.”
Twitter began cross-checking the tweets that linked 5G and the COVID-19 pandemic earlier this month, by adding the label to them – get the facts about COVID-19. Rumors around said that the spread of the Coronavirus was in some way linked to the installation of new 5G mobile networks and this caused panic among users.
The Twitter Support team on its plans over managing the tweets further said, “Given the global spread of misinformation and disputed claims around 5G and COVID-19, we prioritized algorithmically labeling Tweets with that information. As we improve this process to be more precise, our goal is to show fewer labels on unrelated Tweets.”
Twitter Support also added, “We are building new automated capabilities to apply these labels to Tweets that we think could be relevant.”
Twitter added, “We have broadened our guidance on unverified claims that incite people to engage in any harmful activity, could lead to the destruction or damage of critical 5G infrastructure or could lead to widespread panic, social unrest, or large-scale disorder and confusion.”
However, Twitter did not make it clear that when the fixes would be applied.