Social Media

Twitter to ‘Fully Comply’ with India Internet Rules

Twitter has outlined how it intends to “fully comply” with India’s new social media rules after the government said its lack of compliance meant it could be held legally liable for its user’s posts. The micro-blogging site said it has appointed nodal and a resident grievance officer on contract and is ‘in the advanced stages of finalizing’ a Chief Compliance Officer.

The new IT rules also require significant social media intermediaries — providing services primarily in the nature of messaging — to enable identification of the “first originator” of the information that undermines the sovereignty of India, the security of the state, or public order.

The micro-blogging site is “making every effort” to comply with the new digital rules. “We have assured Govt of India that Twitter is making every effort to comply with new guidelines,” the social media giant said in its letter.

“We understand the importance of these regulations and have endeavoured in good faith to comply with the guidelines, including with respect to hiring personnel in India. The guidelines were notified on February 25 and the global impact of the pandemic has made it more difficult for us as a practical matter to make certain arrangements necessary to comply with the Guidelines within the stipulated time-frame,” said Twitter.

The IT rules, which became effective end-May, are aimed at regulating content on social media and making firms act more swiftly on legal requests to remove posts and sharing details on the originators of messages. They also require the appointment of certain new executives.

Twitter also said that they are planning to provide additional details to the Centre in the next several days, and at the latest within a week.

The Indian government believes that the new rules are designed to prevent abuse and misuse of platforms and offer users a robust forum for grievance redressal.


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