Tech

Microsoft outage hits users across the globe

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Microsoft was hit with an outage late Monday that ended up affecting users’ access to multiple services, including Outlook.

The company said that affected services lead to many users being unable to access any services that leveraged Azure Active Directory (AAD) – Outlook, Microsoft Teams and Teams Live Events as well as Office.com. Power Platform and Dynamics365 properties were also affected by the outage.

According to Down Detector, a platform that tracks internet outages, users reported issues with logging in, server connection, and Outlook.

The company’s status dashboard remarked that the issue started at 2:25 pm PT, and has impacted mostly consumer users across the globe. The company said that some government users may also be impacted.

Microsoft’s official Office 365 Twitter account remarked that they are investigating an issue affecting access to multiple Microsoft 365 services. The company held a recent update to the service responsible for causing the outage. Microsoft did not reveal how many users were affected by this outage.

Annoyed users took on to twitter to share their woes. The large Twitter users showed their anger and said that that the outage meant they could miss their deadline for college assignments or job interviews.

A Microsoft spokesperson later said that at this time, we’ve seen no indication that this is the result of malicious activity.

In a set of tweets, Microsoft even said that it tried to fix the issue, but was as the fix failed it was forced to roll back its changes.

Later on, the services appeared to be largely restored. Microsoft tweeted that most users should be experiencing relief and now Microsoft’s core services – Teams and Office 365 are back for most users after the outage across the globe.

A notice on Microsoft’s Office status page on Twitter reads, “We have confirmed via our monitoring that the majority of services have recovered for most users. We see a small subset of customers whose tenants are located in the North America region who are still impacted. We’re now investigating mitigation steps for those customers who are still affected.”

Microsoft further said it was continuing to see significant improvement for affected services and is investigating an outage with Office 365, which prevented users from accessing some of the company’s services, including Office.com, Outlook.com, and Teams.

The issue seems to have been resolved for now as some users tweeted that things were working fine for them.