Uber Completely Overhauling its App
Uber is now completely overhauling its app for its users. The company will be merging its ride-hailing and food delivery apps. The company will also be adding a multitude of new features to the app and boost alternate modes of travel like bikes, scooters, and public transportation. The company’s CEO Dara Khosrowshahi said he wants Uber to become “the operating system for your everyday life.” The company rolled out the updates at an elaborate event in San Francisco on September 26th. Here are the biggest changes:
- Home Screen: Instead of seeing the map and the search bar asking where you’d like to go to, now when you first open the app, you’ll see two boxes: one that says “get a ride” and the other that says “order food.” This is because Uber is merging its food delivery service Uber Eats into its main ride-hailing app.
- Safety: Uber is introducing a new four-digit PIN verification system to make sure riders don’t get into the wrong vehicle. If you opt in, you’ll need to say the PIN out loud to your driver before he or she can start the ride. The company is also developing a new technology that uses ultrasound waves to automatically verify you’re in the right car, no PIN needed.
- Public Transport: Uber wants to complement public transportation by adding real-time scheduling and planning to its app. When you plug in your destination, if there is a subway or bus that will get you there, it will appear at the top of the list. And it will also probably be the cheapest option.
- Food: In addition to merging its Uber Eats app directly into its main app, Uber is also doubling down on its food delivery business. It’s rolling out a new rewards program for frequent food delivery customers, in which they can earn redeemable points every time they take an Uber ride or get Uber Eats.
- Drivers: Uber is updating its app for drivers to include an “earnings estimator” to help drivers better keep track of their money. Uber is also adding a “demand heat map,” which highlights areas where more riders are requesting trips, and better predictions of when drivers can expect a trip request.