Microsoft revealed that it is planning to shut down support for its Cortana app for iOS and Android in January 2020. The company has posted a support article for app’s users in the UK, Canada, and Australia that reveals Cortana for iOS and Android is disappearing in at least those markets.
Microsoft has confirmed to The Verge that the Cortana app will not be available in the UK, Australia, Germany, Mexico, China, Spain, Canada, and India on January 31st. It’s not clear how much longer the Cortana for iOS and Android app will continue to operate in the US after January 31st.
A Microsoft spokesperson said, “Cortana is an integral part of our broader vision to bring the power of conversational computing and productivity to all our platforms and devices. To make Cortana as helpful as possible, we’re integrating Cortana deeper into your Microsoft 365 productivity apps, and part of this evolution involves ending support for the Cortana mobile app on Android and iOS.”
Microsoft’s Cortana app is also used to configure settings and update the firmware for devices like the company’s Surface Headphones. Microsoft has not mentioned how Surface Headphones owners in the UK and elsewhere will continue to get access to these features. Microsoft is now focused on integrating Cortana into more business-focused parts of Microsoft 365. Cortana is also being integrated directly into Outlook for iOS and Android.