On November 12th, Disney launched its much-awaited streaming service, Disney+. The launch was bumpy, and many people faced connection issues as the site couldn’t handle the load and the demand. However, the biggest issue reported was that thousands of accounts were hacked.
Hackers hijacked user accounts: locking out owners, changing log-in credentials and, in many cases, selling them for as little as $3 apiece on the dark web. The service had more than 10 million customers in the first 24 hours. Now, thousands of users are complaining that they’ve lost access to their accounts.
Many people said they had spent hours on the telephone and in chat queues waiting for customer support from Disney, to no avail. Compromised accounts have been appearing on hacking forums all over the Internet, selling for $3 to $11 apiece, with the original price being $7. On certain hacking forums, ZDNet found Disney Plus credentials being offered free.